Early Access Note: This form is for demonstration purposes. During early access, email us directly at support@joinastre.com for the fastest response.
Help Center
Browse articles and guides for quick answers to common questions about Astre, SparkScore, and options flow.
Browse Help CenterReach us directly at any time. We monitor the inbox daily, Monday through Friday.
support@joinastre.comProduct Feedback
Feature requests and product ideas are reviewed weekly by the team. We prioritize based on user demand, so your input matters.
Frequently Asked Questions
How do I cancel my subscription?
You can cancel anytime from the Subscription section in the app's Settings screen. Cancellation stops future billing immediately; you retain access through the end of your current billing period.
I found a bug. How do I report it?
Use the contact form above and select "Bug Report" as the subject. Include your device model and OS version — that helps us reproduce and fix things faster. Alternatively, email us directly at support@joinastre.com.
Can I get a refund?
Subscriptions are processed through Google Play and are subject to their refund policy. Contact us and we'll do our best to help advocate on your behalf. Reach out within 48 hours of a charge for the best outcome.
Is there a free tier?
Yes. Astre has a free tier that includes access to the core feed and basic alerts. See our pricing page for a full breakdown of what's included in each tier.